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An update on the technical issue affecting the House Exchange telephone lines.

Following the previous news article our telephone lines remain unable to receive incoming calls due to an ongoing technical issue, however we are working tirelessly to fix the problem. Please note the House Exchange website is unaffected.

If you have any queries please continue to send them to us by email at; houseexchangehelp@clarionhg.com and one of our team will respond to your enquiry. Once our phone lines are back in operation we will let you know as soon as possible.

Thank you for your patience and we apologise for any inconvenience caused.

Kind regards,

House Exchange Team



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House Exchange is a joint initiative between Clarion Housing Group and 101Smart Ltd.

Clarion Housing Group Limited is a charitable registered society (Reg No 28038R). Registered with the Regulator for Social Housing (Reg No LH4087) VAT No (675 646 394). Registered office: Level 6, 6 More London Place, Tooley Street, London SE1 2DA.

101 Smart Ltd is a registered limited company in England (Reg No 5294196). Registered office: Unit 15 Beech Avenue, Taverham, Norfolk NR8 6HW.