House Exchange is a national mutual exchange platform that supports both social housing residents and landlords. Every year thousands of social housing residents move by swapping their homes on House Exchange, drawing on two decades of unrivalled experience. It is a quick and easy way for residents to be able to connect and swap their home.
There are many reasons why people may need to move. They may be looking to downsize if their children have grown up and moved out, or they are a growing family needing a bigger home. They may need to relocate to a different area for work, or to be closer to friends and family. As residents’ circumstances change, House Exchange enables them to move to a property more suited to their needs.
National network of homes
House Exchange has tens of thousands of homes - from studio apartments to six bedroom detached family houses.
Established in 2004, House Exchange has been developed with the help of local authorities and social landlords across the UK and is a founding partner of the Government’s HomeSwap Direct scheme.
Representing almost two million residents
We are proud to support hundreds of landlords, representing almost two million residents through our passion for mutual exchange.
House Exchange is the biggest not-for-profit mutual exchange system on the market, any surplus it makes goes towards Clarion Housing Group's mission of providing homes for those who need them most.
Join the network
If you are interested in joining our lively House Exchange network, please get in touch with us to find out more.
We are Landlords too!
House Exchange is part of Clarion Housing Group, the UK’s largest Housing Association. With over 100 years' experience we continue to work hard within the industry we care about.
Not for Profit
As the nation's biggest not-for-profit mutual exchange system on the market, any surplus it makes goes towards Clarion Housing Group's mission of providing homes for those who need them most.
UK-Wide Partnerships
Through the amazing partnerships we have across the UK, House Exchange is designed for, and driven by, the needs of landlords and residents.
Training and Technical Support
As a partner you will receive ongoing training and support from the House Exchange Team throughout your membership at no extra cost! Helping you to make the most out of the platform functionality.
Instant Real Time Matches
Our online search and match system provides results in real time, meaning residents can instantly message and start conversations with each other.
Management and Reporting
With our easy to navigate portal, accessing your own database is quick and straightforward, allowing for the management and reporting of your resident's data and activity.
Marketing and Social Media
With a suite of marketing materials and digital content available, we can assist you with promoting mutual exchange directly to your residents.
MEx Connections
Simplify the way you manage mutual exchange applications with this innovative online system. Designed with social landlords in mind, move away from endless paperwork by utilising this easy-to-use portal.
Advertise Empty Properties
Become a partner and advertise your long-term void or hard to let properties for free and maximise the chance of filling homes by expanding the audience of property viewings.
We are a cheerful and dedicated team at House Exchange HQ. Based in the fine city of Norwich, our focus is improving residents’ lives, and our mission is to make a difference. Clarion Housing Group currently employs around 4,000 people; as employees we all have similar values and are committed to improving social housing.
Our small but perfectly formed team provides a personal service so that as partners, you naturally become part of our community. Meet some of us below:
